{"id":9257,"date":"2017-05-01T22:23:33","date_gmt":"2017-05-02T03:23:33","guid":{"rendered":"http:\/\/www.dev.nitu.mx\/?p=9257"},"modified":"2017-05-01T22:34:57","modified_gmt":"2017-05-02T03:34:57","slug":"aerolineas-pagan-los-platos-rotos-de-united","status":"publish","type":"post","link":"https:\/\/nitu.mx\/index.php\/2017\/05\/01\/aerolineas-pagan-los-platos-rotos-de-united\/","title":{"rendered":"Aerol\u00edneas &#8216;pagan los platos rotos&#8217; de United"},"content":{"rendered":"<p>Para las aerol\u00edneas de Estados Unidos, hacer lo correcto esta semana signific\u00f3 dar dinero en efectivo. United lleg\u00f3 a un acuerdo con un pasajero que fue expulsado por la fuerza de un avi\u00f3n y acab\u00f3 ensangrentado. Tambi\u00e9n dijo que pagar\u00eda hasta 10 mil d\u00f3lares a los pasajeros que accedan a renunciar a sus asientos, tras una medida similar anunciada por Delta, como se\u00f1alamos en <em><strong>NITU.mx<\/strong><\/em>. (<a title=\"United llega a un arreglo con pasajero expulsado de vuelo y toma nuevas medidas\" href=\"http:\/\/www.dev.nitu.mx\/index.php\/2017\/04\/27\/united-llega-a-un-arreglo-con-pasajero-expulsado-de-vuelo-y-toma-nuevas-medidas\/\" rel=\"bookmark\">United llega a un arreglo con pasajero expulsado de vuelo y toma nuevas medidas<\/a>)<\/p>\n<p>Southwest dijo que dejar\u00eda de sobrevender vuelos. Y American agreg\u00f3 casi mil millones de d\u00f3lares en costos para &#8220;reconstruir la confianza&#8221; con los empleados.<\/p>\n<p>Los anuncios ponen de manifiesto la llamada de atenci\u00f3n que las aerol\u00edneas recibieron del desastre de United en las redes sociales. Las l\u00edneas a\u00e9reas han anunciado las mayores ganancias de su historia en los \u00faltimos dos a\u00f1os gracias a recortes de costos, cargos adicionales y bajos precios de combustible.<\/p>\n<p>Pero todos esos ajustes las ha vuelto m\u00e1s vulnerables que nunca a las quejas por mal servicio al cliente. Ahora est\u00e1n recurriendo a sus chequeras para tratar de mejorar su reputaci\u00f3n antes de que las cosas empeoren.<\/p>\n<p>&#8220;Las aerol\u00edneas reciben una cantidad desproporcionada de atenci\u00f3n a los ojos del p\u00fablico&#8221;, dijo Samuel Engel, vicepresidente de Aviaci\u00f3n de la Consultor\u00eda ICF International. &#8220;Todo el mundo viaja y todo el mundo tiene una opini\u00f3n al respecto&#8221;, se\u00f1ala El Financiero.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Para las aerol\u00edneas de Estados Unidos, hacer lo correcto esta semana signific\u00f3 dar dinero en efectivo. United lleg\u00f3 a un acuerdo con un pasajero que fue expulsado por la fuerza de un avi\u00f3n y acab\u00f3 ensangrentado. Tambi\u00e9n dijo que pagar\u00eda hasta 10 mil d\u00f3lares a los pasajeros que accedan a renunciar a sus asientos, tras [&hellip;]<\/p>\n","protected":false},"author":17,"featured_media":8842,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[29,7],"tags":[3894,534,100,2191,854],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Aerol\u00edneas &#039;pagan los platos rotos&#039; de United - Nitu - Noticias de la Industria Turistica<\/title>\n<meta name=\"description\" content=\"Las medidas que tomaron las aerol\u00edneas ponen de manifiesto la llamada de atenci\u00f3n que recibieron del desastre de United en las redes sociales.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/nitu.mx\/index.php\/2017\/05\/01\/aerolineas-pagan-los-platos-rotos-de-united\/\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:title\" content=\"Aerol\u00edneas &#039;pagan los platos rotos&#039; 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